Frequently
Asked
Questions
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Are Bulbs Sold On SeaTurtleBulbs.com FWC Certified?
Yes. All lightbulbs sold on SeaTurtleBulbs.com are certified by the Florida Fish and Wildlife Conservation Commission (FWC).
Not all bulbs which claim to be “sea turtle friendly” are certified by the Florida Fish and Wildlife Conservation Commission (FWC). Some bulbs being sold as “sea turtle friendly” simply use a reddish or orange hue (similar to a bug light) but offer no appreciable advantages over normal lighting.
The FWC certification program evaluates lighting products, including bulbs, to ensure they meet the criteria outlined in FWC’s guidelines for sea turtle-friendly lighting used in Florida. In areas with sea turtle-friendly lighting ordinances or regulations, the use of non-certified light bulbs may be considered a violation, resulting in fines and penalties.
FWC-certified sea turtle bulbs typically feature a label or marking indicating their certification status. All bulbs sold by SeaTurtleBulbs carry the following FWC Certification:
These bulbs are approved under FWC Certification Number 2018-22.
Do Bulbs Sold on SeaTurtleBulbs.com Carry A Warranty?
Yes. SeaTurtleBulbs.com Limited Warranty covers any defects in material or workmanship in Purchased Products for a period of one year. During the Warranty Period, SeaTurtleBulbs.com will repair or replace, at no charge, products or parts of a Purchased Product that proves defective because of improper material or workmanship, under normal use and maintenance.
Click here more information on SeaTurtleBulb’s Warranty Policy.
What Is Your Return Policy?
SeaTurtleBulbs.com offers a 30-Day Return or Exchange for any unused and unopened products purchased on our website.
All items accepted for refund will be subject to a 15% restocking fee, provided that no restocking fee will be applied to any amounts associated with products that are exchanged, provided that the total amount exchanged is equal to (or greater) than the original purchase amount.
For full details on our Refund, Return and Exchange Policy, or to begin the return process, please click here.
What Are Your Shipping & Order Processing Times?
Shipping
- Shipping costs will be calculated at checkout, and provide an estimated (but not guaranteed) delivery date.
- Orders are processed sent out within two to three business days, not including shipping and delivery times.
- All shipping orders will be sent via UPS.
- Shipping options include Next Day, Second Day and Ground Shipping (excluding order processing times mentioned above)
- A confirmation e-mail with a tracking number will be sent to you once your order is processed.
What Payment Types Are Accepted?
SeaTurtleBulbs.com accepts payment using Mastercard, Visa, American Express, Discover, Google P:ay, Apple Pay, PayPal and Venmo.
